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Information About Sales Windows

To purchase a commuter pass or icsca card, please use your nearest ticket counter, operation office or licensed retailer.

Ticket Counters

窓口一覧はこちら

Service / Sales Windows Subway Stations Ticket Counters West Exit Bus Pool Information Booth Bus Operations Offices Onboard Buses Licensed Retailers※
Ticket Machines Sanezawa,
Higashi Sendai,
Kasuminome,
Shirasawa
Kawauchi,
Nagamachi,
Nanakita
icsca        
  (1) icsca Sales        
  Non-registered ○ ※1 ○ ※1
Registered (Adult) × × ×
Registered (Child) or (Discount) × × × ×
(2) icsca Commuter Pass Sales              
     Subway ○ ※2 × × × ×
Bus × × ○ ※3 × × ×
Subway-Bus Transfer × × ○ ※3 × × ×
地下鉄-JR連絡
(乗継)
○ ※2   ○ ×  ×  ×  ×  × 
バス-JR連絡
(乗継)
 ×  ○  ×  ×  ×  ×  ×
地下鉄-バス-JR連絡(乗継)  ×  ○  ×  ×  ×  ×  ×
(3) Charging
(4) Re-issuing Procedure ※Cancellation of use in case of loss ○ ※4 × × ×
(5) Re-issuing ○ ※4
 ※5
× × ×
(6) Point Charging ※Confirmation of remaining points ×
(7) Confirmation of Usage History × × ×
(8) Confirmation of Point History × × × ×
(9) icsca Refunds ※Return of deposit × × × ×
(10) Commuter Pass Refunds × × × × × ×
One-day Passes        
  One-day Subway Pass ○ ※6 × × × × × ×
One-day Bus Passes ※Including Loople Sendai × × ×
One-day Pass for Loople Sendai and Subway × × ※8 ×
Group Tickets × △ ※7 △ ※7 △ ※7 × ×

※1 Only 2,000 yen icsca can be purchased at these locations.
※2 Student commuter pass renewals can only be made for the current academic year.
※3 Commuter passes which include transfers using Miyagi Transportation Co., Ltd. buses cannot be purchased here.
※4 Procedures must be done at Station Offices.
※5 Except when commuter pass information is included.
※6 Same day tickets are sold in ticket machines, but advance tickets are sold at station offices.
※7 Only City Bus Group Tickets are on sale.
※8 Can be purchased onboard Loople Sendai buses.


※List of Licensed Retailers
Miyagi COOP stores  (Kaigamori Branch, Sakuragaoka Branch, Kunimigaoka Branch, Ayashi Branch, Hachimanmachi Branch, Saiwaicho Branch, Tsurugaya Branch, Takasago Station Branch, Nitta-higashi Branch, Iwakiri Branch, Minamikoizumi Branch, Okino Branch, Nishitaga Branch, Yagiyama Branch, Nankodai Branch, Akaishidai Branch)
Aeon stores (Sendai Nakayama Branch, Sendai Saiwaicho Branch)
Yamazawa stores (Moniwa Branch, Nakada Branch)
 

[Important]
Sales of magnetic card tickets (Joy Card, Skip Card, Bus Card) ended on December 5, 2015. They are valid until Oct. 31, 2016. Remaining amounts will be refunded based on the following calculation formula until October 1, 2016:
Refunded amount = Card sale price/Card face value x Card remaining value (amounts less than 10 yen are rounded up)


Sales Window Hours of Operation
Sales Window Hours of Operation Closed Days
Ticket Counters Inside Subway Stations Sendai Station Mon-Fri 7:30-19:30
Sat, Sun, national holidays 9:00-17:00 ※Note 1
Open all year round
Kotodai-koen Station Mon-Fri 8:30-18:30 Sat, Sun, national holidays ※Note 2
Izumi-chuo Station Mon-Fri 8:00-19:00
Sat, Sun 9:00-17:00
National holidays ※Note 2
Nagamachi-minami Station Mon-Fri 8:30-18:30
Sat 9:00-17:00
Sun, national holidays ※Note 2
Yagiyama Zoological Park Station
Yakushido Station
Arai Station
Asahigaoka Bus Terminal
Transportation Bureau Building Mon-Fri 8:30-17:00 Sat, Sun, national holidays ※Note 2
Sendai Station West Exit Bus Pool Information Booth Mon-Fri 8:15-18:00
Sat, Sun, national holidays 8:15-16:30 ※Note 1
Open all year round

Sales Window Hours of Operation Closed Days
Bus Operations Offices Higashi-Sendai Operations Office 8:30-19:00 ※Note 3
※However, sales of commuter passes end at 17:00 on Sundays.
National Holidays
Kasuminome Operations Office
Sanezawa Operations Office
Shirasawa Branch Office
Kawauchi Operations Office 8:30-19:00 ※Note 3
Nagamachi Operations Office
Nanakita Branch Office

※Note 1 … During the New Year Holidays (December 29-January 3), opening times are the same as on Saturdays, Sundays and national holidays
※Note 2 … During the New Year Holidays (December 29-January 3), offices are closed.
※Note 3 … During the New Year Holidays (December 29-January 3), ticket sales end at 17:00.

© Sendai City Transportation Bureau.

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