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Sendai City Transportation Bureau

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  • Loople Sendai

How to Ride the Subway

Station Entrances

Subway station entrances are recognized by the symbol mark and station name displays.


(Symbol mark)

(Station entrance)

(Elevator)

Purchasing Tickets

Regular tickets and prepaid card passes can be purchased at the station vending machines.
Before purchasing, check the fare to your destination on the fare table displayed above the machines.


(Fare table)

(Vending machines)

(Ticket purchase buttons)

Entry through Automatic Ticket Gates

All subway tickets are checked in automatic ticket gates. Insert your ticket with the front side facing up.


(Automatic ticket barrier)

(Insertion with the front side facing up)

(Ticket insertion and removal mouth)

Boarding Trains

Platform 1 is for trains bound for Tomizawa, while Platform 2 is for trains bound for Izumi-Chuo.
Check the platform number and entrance displays and wait inside the white lines.


(Platform No. and approaching train display)

(Entrance display)

When boarding trains, give way to passengers getting off. Also, in the interests of safety, do not run onto trains.

Onboard Trains

Please help to create a friendly atmosphere on trains by moving from your seat to physically disabled and elderly persons.


(Priority seats display)

Turn mobile phones off around priority seats. In other areas, switch your mobile to manner mode and refrain from talking on the phone.
Also, please refrain from eating and drinking onboard trains.

Getting off Trains

Please follow the exit signs. Elevators and escalators are also available.


(Exit sign)

Walking on escalators can be dangerous.
Please stand still and hold on to the hand rail when using.

Exiting Automatic Ticket Gates

When exiting, insert your ticket with the front side facing up.
Regular tickets are collected, however, prepaid card passes (Skip Cards, etc.) are returned and need to be taken.


(Insertion with the front side facing up)

(Don’t forget to take your card)

Fare Adjustments

Fare adjustment machines are installed close to ticket gates.
Insert your ticket into the machine and adjust your fare according to the displayed procedure.
A fare adjustment ticket is issued to enable passengers to exit through the ticket gate.


(Fare adjustment machines)

When in Trouble

If you have any problems, please feel free to inquire at the station office located beside the ticket gates.


(Station office)

Station Exits

Information maps are provided near the ticket gates.
Follow the exit signs upon confirming where you want to go.


(Information map)

(Exit sign)

Points to note

In the event of a disaster, evacuate calmly while following the instructions given by station staff.


(Emergency exit display)

All areas inside stations and trains are non-smoking.