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Customer Service
Inquiries about the City Subway & the City Bus
Times / Fares / Commuter Passes / Card Tickets / Routes, etc.
Transportation Bureau Information Center
TEL 022-222-2256 FAX 022-224-5126
Open Hours: Mon-Fri 8:30-18:30 Sat, Sun, national holidays 8:30-17:00
Inquiries Concerning Lost or Forgotten Items
Transportation Bureau Lost & Found Center (inside Sendai Subway Station)
TEL 022-223-4812
Open Hours: Mon-Fri 8:30-19:00 Sat, Sun, national holidays 8:30-17:00
For other inquiries, please contact the following departments.
(Telephone Hours: Mon-Fri 08:30-17:15 Sat, Sun. Closed on national holidays.)
Inquiries | Department in Charge | Direct Telephone Number |
---|---|---|
Inquiries about City Bus Personnel | Drivers Training Subsection, Service Section | 022-712-8318 |
Inquiries about Chartered Buses | Operation and Planning Subsection, Transportation Section | 022-712-8321 |
Inquiries about the City Subway | Administration Subsection, Sales Section | 022-712-8329 |
Inquiries about advertising | Sales and Marketing Promotion Subsection, Management and Planning Section | 022-712-8312 |
Cases where the department in charge is unclear | General Affairs Subsection, General Affairs Section | 022-712-8305 |
About Faxing or Mailing of the City Bus and Subway Timetable
Copies of the timetables displayed at bus stops and subway stations can be faxed or mailed to you.
※ By Fax
Please give the information indicated in items (1)-(7) inside the red frame below by telephone or facsimile.
TEL 022-222-2256
FAX 022-224-5126
Open Hours: Mon-Fri 8:30-18:30 Sat, Sun, national holidays 8:30-17:00
(1) Name (2) Tel No. (3) Fax No. (4) Desired bus stop or station
(5) Destination (6) Return or one-way (7) Timetable category (Weekday/Saturday/Sunday and National holidays)
※ By Mail
Send the following two items to the address below. We will send you the timetable you asked for.・Return envelope with your name and address and stamp affixed
・Memo paper showing items (1)-(7) inside the red frame above
Transportation Bureau Information Center
1-4-15 Kimachi-dori, Aoba-ku, Sendai, Japan 980-0801